Privacy Policy

Last Updated: December 8, 2024

1. Introduction

This Privacy Policy describes how Vitaliti Wellness (“we,” “our,” or “us”) collects, uses, and protects your personal information, with specific emphasis on mobile messaging and wellness program data. Our commitment is to maintain the trust and confidence of our wellness community while providing personalized nutrition and wellness services.

2. Information We Collect
2.1 Personal Information

We collect information that you provide directly to us, including:

  • Name and contact information
  • Mobile phone numbers (when you opt into our messaging services)
  • Email addresses
  • Program participation information
  • Health and wellness goals
  • Dietary preferences and restrictions
  • Your interaction with our website, materials, and emails
2.2 Program-Specific Information

When you participate in our programs, we may collect:

  • Progress tracking data
  • Program engagement metrics
  • Feedback and testimonials
  • Community participation information
3. Mobile Messaging Data
3.1 Collection and Use

When you opt into our mobile messaging service, we collect:

  • Your mobile phone number
  • Opt-in confirmation and timestamp
  • Message history and interaction data
  • Messaging preferences
  • Program-specific communication preferences
3.2 Third-Party Sharing and Protection

We maintain strict privacy standards regarding your mobile data:

  • We do not share, sell, rent, or transfer your mobile phone number or other personal information to third parties for marketing or promotional purposes
  • Your mobile information is only shared with essential service providers (such as our messaging platform provider) who:
    • Are bound by strict confidentiality obligations
    • Only use your data to facilitate our wellness programs
    • Cannot use your data for their own purposes
  • We maintain audit trails of any data access
  • We regularly review and update our data protection measures
3.3 Mobile Data Retention
  • We retain mobile messaging data only as long as necessary for program delivery
  • You can request deletion of your mobile data at any time
  • Opt-out requests are permanently logged and honored
4. How We Use Your Information

We use your information to:

  • Deliver personalized wellness and nutrition guidance
  • Send program updates and reminders
  • Provide access to wellness resources
  • Facilitate community engagement
  • Improve our programs and services
  • Ensure program compliance and progress tracking
  • Respond to your requests and inquiries
5. Data Security

We implement industry-standard security measures including:

  • Encryption of sensitive data
  • Secure data storage systems
  • Regular security assessments
  • Limited staff access to personal information
  • Secure messaging platforms
  • Multi-factor authentication for data access
6. Your Rights and Choices

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Opt-out of mobile messages by texting STOP
  • Request information about data usage
  • Modify your communication preferences
  • Withdraw from programs according to our terms
  • Request data portability where applicable
7. Contact Us

For questions about this privacy policy or our handling of your information:

  • Email: info@vitalitiwellness.com
  • Website: https://vitalitiwellness.com
  • Phone: +1 (510) 871-3596
  • Address: 304 S. Jones Blvd #5127 Las Vegas, NV 89107
8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

  • Posting the new Privacy Policy on our website
  • Updating the “Last Updated” date
  • Sending an email notification to registered users
  • Providing in-app notifications where applicable
  • Sending SMS notifications to messaging program participants
9. California Privacy Rights

California residents may have additional rights regarding their personal information under the California Consumer Privacy Act (CCPA) and other state laws. These rights include:

  • Right to know what personal information is collected
  • Right to delete personal information
  • Right to non-discrimination for exercising these rights
10. Special Categories of Data

While we may collect information about your wellness journey and dietary preferences, we do not:

  • Collect or store medical records
  • Process payment information directly
  • Store sensitive authentication data